Cancellation Policy | 5 Starr Cleaning Llc

Payments Accepted

Cancellation & payments

We accept a variety of payment methods for your convenience. You can pay using credit cards, debit cards, cash,checks and gift cards.

Please note that all deposits are $50 at the time of booking. If choose to cancel your service, you can do so within 3 hours before your appointment, and all deposits will be refunded within the specified time limit. Thank you for understanding our policy!

Cancellation Policy

Our cancellation policy is designed to provide flexibility while ensuring a smooth experience for all our clients. Cancellations must be made at least 3 hours in advance to avoid any charges. If you choose to cancel within the 3 hour window, a fee may apply. We appreciate your understanding and cooperation.

Satisfaction Guarantee

At 5 Starr Cleaning Services LLC, we stand by the quality of our cleaning services. That's why we offer a satisfaction guarantee for both commercial and residential cleaning. If you're not completely satisfied with our work, simply let us know, and we will make it right. Your satisfaction is our top priority, and we are committed to providing you with a clean and healthy environment.

Damage Policy

If any damage occurs due to the services provided by 5 Starr Cleaning Service, please report it within 24 hours. Your prompt communication will help us handle the situation quickly and efficiently. Thank you for your understanding.